Strengthen your HSA offering with key service elements that allow employers to streamline management processes, effectively monitor enrollment and contribution procedures, and receive quality service and support.
HSA Employer Web Portal
Open Solutions' Health Savings Account Business Process Outsourcing (BPO) solution provides employers, TPAs and payers with an HSA employer Web portal to interact with their HSA recordkeeping system. The HSA employer Web portal provides a tool to submit enrollment and contribution data and files on behalf of their employees and HSA participants, access HSA account and transaction summary reports, access product and marketing materials, and other information to drive HSA account growth.
A robust HSA employer Web portal provides a competitive advantage for banks offering HSA services to employers and benefit administrators. It enhances the user's experience and confidence in the bank's HSA product, and reduces the bank's costs by transferring labor intense activities to consumer Web transactions. The HSA employer Web portal positions your bank with a state-of-the-art, competitive solution in a rapidly advancing healthcare banking marketplace.
Enrollment Processes
Streamline employee enrollment through Open Solutions' Web or batch enrollment processes. Employees can complete Web applications and submit online or print the completed applications and submit by mail/fax. Batch enrollment options allow you to initiate or fully manage the enrollment process.
Contribution Automation
To easily manage HSA contributions, Open Solutions provides automated support for employee payroll deductions as well as employer contributions.
Call Center
Employers can use the call center for support regarding file management of contributions and enrollment as well as to update employer profile information such as file transfer schedules and settlement bank information.
Management Reporting
Through a secure Internet connection and standard Web browser, the employer can store, retrieve and archive management reports.