With a flexible solution in place, Open Solutions provides your organization with all the necessary components to develop a tailored HSA solution that encompasses critical banking services as well as highlights your company's brand.
Settlement Support
Open Solutions provides complete balancing and reconciliation for daily account activity, including all data feeds, transaction types, accruals and other activities that affect the balancing of accounts. You can also leverage settlement and back-office support such as automated settlement of ACH entries for employer accounts, return item processing, and exception notification and tracking.
Debit Card Services
The debit card, featuring the MasterCardŽ or VisaŽ logo and your brand, benefits your organization by generating interchange revenue with cardholder transactions and developing stronger accountholder relationships. Open Solutions also provides comprehensive support for lost or stolen cards and chargeback services.
Check Management
Utilize Open Solutions' check clearing services and support for inclearings, check returns and adjustments, and signature verification. By implementing Open Solutions' check imaging solutions, you can also enhance customer service and reduce the costs required to maintain checking accounts.
Call Center
For assistance with technical issues regarding the HSA, call center agents are readily available to assist with troubleshooting and call escalation. 24-hour automated voice response services and Website are also available.
Branded Communications and Services
Our HSA solution provides comprehensive communications and education services
Integrated education & marketing solution
Portal content updated every quarter
Evolving content - calculators & tools
Supports over 50 customizable print collateral templates
Marketing & Educational support for:
- Banks
- Broker/Advisors
- Employer Groups
- Account Holders